Data Protection

SBJ Bet Privacy Policy

Your personal information is completely safe with us. Read this Privacy Policy to learn what data we collect, how we store it, and why we use it.

Last Updated: January 2026

Your Data, Your Control

SBJ Bet believes that every member's privacy is a fundamental right. These six core principles form the foundation of our entire privacy framework.

Encrypted Data

Your data is protected with 256-bit SSL/TLS encryption. No one can access it without your permission.

Not shared with third parties

Your personal information is never sold or shared with third parties without authorization.

Access to Your Data

You can request to view, correct, or delete your personal data at any time.

Secure Servers

Our servers comply with internationally recognized cybersecurity protocols and are audited on a regular basis.

Marketing Opt-Out

If you'd rather not receive promotional messages, you can opt out at any time — no hassle.

Regular Updates

Our Privacy Policy is reviewed regularly, and members are notified whenever changes are made.

1 Introduction

Welcome to SBJ Bet's Privacy Policy. This document explains how we collect your personal information, what we use it for, and the steps we take to keep it safe.

SBJ Bet is a licensed online gaming platform serving Bangladesh and other designated regions. By using our website, mobile app, or any of our digital channels, you are considered to have agreed to this Privacy Policy.

This Privacy Policy is part of our Terms & Conditions part. Reading both documents together will give you a clear understanding of all your rights and responsibilities.

We follow international data protection laws and best practices. Our goal is to ensure the highest level of security for your data and to maintain a transparent relationship where you always know what's happening with your information.

2 What Information We Collect

SBJ Bet collects different types of information at various stages. The table below summarizes what data we collect and why:

Data Type Example Collection Point
Identifying Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At Account Creation
Financial Information BKash/Nagad/Rocket number, transaction history During Deposits & Withdrawals
Device & Technical Information IP address, browser type, and device type Automatically while using the site
Usage Patterns Betting history, session duration, preferred games While Using the Platform
Communication Records Support chat, email conversations Customer Support Hours

We only collect data that is necessary to provide our services, meet legal obligations, and improve your experience. We do not collect excessive or irrelevant information.

3 Purpose of Data Collection

SBJ Bet uses your information for the following specific purposes:

  • Account Management: To create your profile, secure your login, and deliver a personalized experience
  • Identity Verification (KYC): As required by law for fraud prevention and age verification
  • Financial Transactions: To process deposits, handle withdrawals, and ensure transaction security
  • Fraud Prevention: To detect unusual activity and protect the platform and its members
  • Customer Support: To quickly resolve your questions, complaints, and issues
  • Promotional Communications: To keep you informed about new bonuses and offers, with your consent
  • Platform Improvement: To analyze usage patterns and deliver a better experience
  • Legal Compliance: To meet regulatory requirements and fulfill reporting obligations

We never use your data beyond its approved purpose. Every use has a clear legal basis — contractual necessity, legal obligation, legitimate interest, or your explicit consent.

4 Cookies & Tracking Technologies

SBJ Bet's website and app use cookies and similar tracking technologies to enhance your browsing experience and help us improve our services.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: To collect site usage statistics for improvement
  • Marketing Cookies: To show you relevant offers based on your interests — only active with your consent

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Third-party analytics tools (such as Google Analytics) use only anonymized data. Your name or identity is never sent to these tools.

5 Sharing & Disclosure of Information

SBJ Bet respects your privacy above all else. We never sell your data. However, information may be shared in the following limited circumstances:

  • Payment Processors: Approved payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions
  • Identity Verification Services: With trusted third parties for the KYC process — minimum necessary data only
  • Legal Authorities: Upon a valid court order or request from a law enforcement authority
  • Anti-Fraud Services: With specialist technology partners for fraud detection
  • Group Companies: SBJ Bet-affiliated entities — all held to the same security standards

Before sharing data with any third party, we ensure they follow the same data protection standards we do. Strict confidentiality agreements are in place with all our partners.

6 Data Retention Period

We do not retain your data indefinitely. A specific retention period is defined for each type of information:

  • Account Information: Minimum 5 years after account closure (as required by law)
  • Financial transaction records: 7 years (as required by tax and anti-money laundering regulations)
  • KYC Documents: 5 years, or as directed by the relevant regulatory authority
  • Support conversations: 3 Years
  • Marketing consent records: 3 years after consent is withdrawn
  • Website Logs: 1 Year

Once the designated retention period expires, your data is securely deleted or anonymized. We do not hold onto data longer than necessary.

7 Your Rights

As a member of SBJ Bet, you have the following rights regarding your personal data:

Access

You have the right to know what information we hold about you.

Correction

You can request corrections to any inaccurate or incomplete information.

Delete

You can request that your data be deleted under certain circumstances.

Restrict Processing

You may request that we stop using your data for specific purposes.

Data Portability

You can request your data in a portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact us support@sbjbet.net Reach us by email. We will respond to your request within 30 business days. In some cases, legal obligations may prevent us from fulfilling a request in full — if so, the reason will be clearly communicated.

8 Children's Privacy

SBJ Bet is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. The KYC process confirms age through a government-issued ID. If an underage account is found, it will be closed immediately and all associated data will be deleted.

If a parent or legal guardian believes their minor child is using SBJ Bet, please support@sbjbet.netto get in touch.

9 Privacy Policy Updates

SBJ Bet may update this Privacy Policy from time to time. Changes are typically made for the following reasons:

  • To stay aligned with legal and regulatory changes
  • When new services or technologies are introduced
  • To improve policies based on member feedback
  • To strengthen security processes

If significant changes are made, we'll notify you by email or via an in-platform notice. Continuing to use the platform after a new policy takes effect means you accept the updated terms. We recommend checking the "Last Updated" date at the top of this page from time to time.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to reach out to us:

  • Email: support@sbjbet.net
  • Support: Help Center Contact us via live chat at
  • Response Time: Responses are typically sent within 24–48 hours on business days

Our dedicated privacy team carefully reviews all data-related requests you submit. Your privacy is not just a policy matter to us — it is a core responsibility.

How We Protect Your Information

SBJ Bet uses world-class technology and processes to keep your data secure.

SSL/TLS Encryption

All data transfers are secured with 256-bit encryption.

Two-Factor Authentication

Enable 2FA to add an extra layer of security to your account.

Secure Servers

Regular security audits and penetration testing are conducted.

24/7 Monitoring

24/7 system monitoring ensures any unusual activity is detected immediately.

Get Started Now

Start Betting Safely with SBJ Bet

Enjoy the best online betting experience in Bangladesh with your privacy fully protected. Open an account today and claim your welcome bonus.

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