SBJ Bet FAQ – Answers to All Your Questions

First, make sure you're using the correct mobile number or email. Passwords are case-sensitive, so check your Caps Lock. If you've forgotten your password, login page Use the "Forgot Password?" link. An OTP will be sent to your registered mobile number. If you're still having trouble, Help Center contact us.

No. Under SBJ Bet's policy, each mobile number and email address may only be registered to one account. Creating multiple accounts puts all of them at risk of suspension and may result in forfeiture of any bonuses.

KYC (Know Your Customer) verification secures your account and helps prevent fraud. You'll need to verify your identity using a National ID or passport before making withdrawals. It's a one-time process that's typically completed within 24 hours.

After logging in, you can update your name, email, and contact details in your account settings. To change your registered mobile number or date of birth, you'll need to contact support and may be required to verify your identity.

Depositing at SBJ Bet is quick and easy. Log in → click the "Deposit" button → select bKash, Nagad, or Rocket → enter the amount → confirm payment. Your balance is usually updated within 5 minutes.

The minimum deposit at SBJ Bet is just ৳200. That's lower than most online betting platforms in Bangladesh, making it easy for new players to get started.

Deposits via bKash, Nagad, and Rocket are usually instant or credited within 5 minutes at most. If it takes longer than 15 minutes, please take your transaction ID and contact Help Center contact us.

SBJ Bet does not charge any deposit fees. However, your mobile banking service (bKash/Nagad/Rocket) may apply their standard transaction fees. Contact your payment provider for details on any applicable charges.

Log in → Go to the "Withdrawal" section → Select your payment method (bKash/Nagad/Rocket) → Enter the amount and your mobile number → Submit your request. Most withdrawals are processed within 15 minutes to 2 hours. Incomplete KYC verification may cause delays.

The minimum withdrawal amount at SBJ Bet is ৳500. Winnings from bonuses require the relevant wagering requirements to be met before withdrawal. Details bonus page here.

Most withdrawals are completed within 2 hours. During peak hours or on weekends, it may take up to 12 hours. If your withdrawal has been pending for more than 24 hours, please contact support contact us.

Yes. If your withdrawal is still showing as "Pending", you can cancel it yourself and the funds will be returned to your balance. Once the status changes to "Processing", cancellation is no longer possible without contacting support.

SBJ Bet offers a range of bonuses: a welcome bonus for new members, daily cashback, reload bonuses, free bets, referral bonuses, and seasonal promos. Full details on all bonuses bonus page available.

A wagering requirement means you need to place a specific amount in bets before you can withdraw your bonus funds. For example, a 10x wagering requirement on a ৳100 bonus means you must complete ৳1,000 in bets. Each bonus has its own terms.

SBJ Bet's Voucher page You'll find active promo codes here. Enter the code in the "Promo Code" field when making a deposit and the bonus will be applied automatically. Expired codes will not work.

At SBJ Bet, daily cashback is credited automatically to your balance — usually by 10:00 AM each day — based on your net losses from the previous day. The cashback percentage depends on your VIP level.

SBJ Bet offers betting on over 30 sports, including cricket, football, kabaddi, tennis, badminton, basketball, and volleyball. Special odds are available for IPL, BPL, Cricket World Cup, and Bangladesh national team matches — tailored with Bangladeshi players in mind.

Live or in-play betting lets you place bets on a match that is already in progress, in real time. You can bet even after the game has started, with odds that update every moment. Sports Betting page You can view all live matches there.

If a match is postponed or cancelled, your stake is automatically refunded to your balance. In a parlay, if one leg is cancelled, the remaining legs are recalculated accordingly.

Jackpot page and browse the active jackpot games. Logged-in members are automatically entered once they meet the specified betting threshold. Daily draws offer prizes worth hundreds of thousands of BDT.

The prize is automatically credited to the jackpot winner's account, and a notification is sent via email or SMS. For larger prizes, the support team will reach out separately to complete a verification process.

Yes. SBJ Bet uses SSL encryption technology to keep all your data and transactions secure. Our payment system follows internationally recognized security protocols, and player funds are held in segregated accounts.

Go to Account Settings and enable 2FA from the "Security" tab. You'll receive an OTP on your registered mobile number every time you log in. Keeping 2FA on prevents unauthorized access and keeps your account significantly more secure.

Change your password immediately and Help Center Report it to us immediately. Our security team will investigate and take action on your account promptly. Never share your personal password with anyone.

SBJ Bet App — Direct Download Page Separate versions are available for both Android and iOS devices. Only download the app from the official site — this is important for your security.

If you're having trouble installing on Android, go to Settings → Security → enable "Unknown Sources" or "Install unknown apps". On iOS, go to Settings → General → VPN & Device Management and trust the SBJ Bet certificate. Full guide App page available.

When a new version is available, you'll get an automatic update notification when you open the app. Alternatively, downloads page and install the latest version. Some features may not work correctly on older versions.